Welcome to Rekindled Retreats. By accessing or using our website, services, or participating in any of our offeringsāincluding retreats, coaching programs, workshops, and art therapy sessionsāyou agree to the following terms and conditions:
1. Program Participation
All services, including 1:1 coaching with Natalie Newgent, art therapy sessions with Amy, and group retreat offerings, are intended for educational and wellness purposes only. They are not a substitute for professional medical, psychological, or psychiatric treatment.
Participants must be 18 years or older unless otherwise stated. By registering for any service, you confirm that you are mentally and physically able to participate and will take personal responsibility for your experience and safety.
2. Booking & Payment
Payment is required at the time of booking unless a payment plan is arranged in advance. For coaching programs and retreat packages, full payment or a deposit is required to reserve your spot.
All coaching consultations (including discovery calls) are free of charge. We ask that you honor your scheduled time or provide 24 hours' notice if rescheduling is needed.
3. Refund & Cancellation Policy
ā¦æ Cancellations made 60 days or more before a retreat will receive a full refund, excluding the non-refundable deposit.
ā¦æ Cancellations made 30ā59 days prior will receive a 50% refund, excluding the deposit.
ā¦æ No refunds are available for cancellations made less than 30 days before the retreat; however, a one-time rebooking option is available for a future retreat (subject to availability).
ā¦æ Due to the nature of retreat planning and limited spots, all deposits are non-refundable.
4. Rescheduling Policy
One-time rebooking is available for retreats canceled due to personal emergencies or extenuating circumstances, provided notice is given at least 7 days in advance. Rebooking must occur within 12 months of the original retreat date and is subject to availability.
5. Confidentiality & Privacy
All information shared in 1:1 sessions, groups, or retreats is kept strictly confidential unless required by law or safety concerns. By participating in group settings, you agree to uphold the confidentiality of other participants.
Your personal data will be handled in accordance with our Privacy Policy and will never be sold or shared without your consent.
6. Code of Conduct
We strive to maintain a safe, inclusive, and respectful space. Any participant engaging in disruptive, harmful, or inappropriate behavior may be asked to leave without a refund.
7. Liability Waiver
By booking a retreat or coaching session, you acknowledge that you are voluntarily participating at your own risk and release Rekindled Retreats, its team, and collaborators from any liability related to injury, loss, or damages incurred during your participation.